Queensland Youth Services Inc. (QYS) is a not-for-profit, non-government, community-based organisation which, since its establishment in 1978, has been providing a diverse range of support services to young people in Townsville, and recently, Mt Isa.

QYS is an HDAA certified organisation and officially registered with the Australian Charities and Not-for-Profits Commission (ACNC).


QYS has been servicing the youth in our community since 1978.  We operate on the principle that all youth have the right to be treated with dignity and respect, to be assisted without judgement or discrimination, and have access to physical and emotional safety.  QYS staff are committed to social justice, cultural diversity, equity, and accountability.

Our aim is for youth to be ‘the best they can be‘.  We do this by providing youth a holistic service that focuses on 3 pillars of support:

1. Maintaining family structures;
2. Creating sustainable lifestyles; and
3. Empowering youth through strength based strategies.

QYS is an organic organisation that adapts and flexes to the driving needs of our communities.  Through the partnerships that we have formed, we are able to assist youth to identify and build their support network.  We encourage youth to move from being a victim of their circumstances to becoming the instrument of their empowerment.


Empowering Youth

QYS provides services for young people with a view to improving their quality of life and well being.  We provide opportunities for young people to achieve a safe and sustainable lifestyle.


Youth believe in their power to transform

All youth can rise above their circumstances and through developing self-respect, dignity, and independence, they carve a new future that is safe and sustainable.


Privacy and Confidentiality: 

QYS acknowledges and respects the privacy of individuals and organisations and supports the National Privacy Principles contained in the Act accordingly.


Our behaviours and actions demonstrate respect for all persons regardless of cultural background, gender or age. We provide a workplace that is free from harrassment. All of the organisations resources, equipment and property are used appropriately and maintained in good working condition.


We adhere to high moral principles and professional standards. We demonstrate consistency in our actions, methods, measures and all decisions are made objectively and impartially.


We conduct our business to encourage cultural inclusiveness and use the differences in opinions, values and experiences to be innovative in how we serve youth.


Our treatment of others are characterised by justice, fairness and impartiality.